What areas do you service?

 

We currently service the Fairfax/Chantilly/Centreville areas

Are you licensed and insured?

 

Yes we are both licensed and insured for $1,000,000 general liability for your piece of mind.

Do I have to be home when you service my yard?

 

Simply put, no. We know how busy your schedule can be. If it's not work, it's going somewhere to drop off the kids, shopping or whatever. Since we only need access the lawn and yard, it is not necessary for you to be home. When we are finished maintaining your yard, we will leave your invoice on your door, you simply mail in your payment (or leave payment in an envelope). In the event that you have a fenced and locked back yard with a pet, we ask that you leave the gate open or leave a key and keep the pet indoors or secured in a kennel.

I water my lawn about 15 - 20 minutes every day around sunset. Is that enough water at the right time?

 

This is a good time to clear up this misconception. It is better to water your lawn only once or twice a week, but water enough to soak the ground down about 6 inches. This guarantees your lawn's roots are getting enough water, encouraging good root growth. Always water in the early mornings. 20-25 minutes per section is plenty. Watering during the day is not efficient as the sun will evaporate some water before it soaks in. Evening is a poor time water because the water left standing on grass blades overnight encourages the growth of diseases. However, the best time to water is when you have time to do it...water in the evening or day is better than no water at all.

How do I pay my bill?

 

There are several options to pay your bill...please select the option most convenient for you:
* Mail a check after each application
Make monthly payments with our yearly contract.

Do you take care of my yard the same day each week?
 

We keep a planned schedule for each yard, however the schedule is sometimes altered due to rain and weather. If the rain is too heavy to service your yard, it will be serviced the next day after the rain stops. Also if you are hosting an event/party at your home and would like the service date bumped a couple days, please let us know and we will be sure to accommodate your schedule. Visit our "Schedule" page to view your yards scheduled visits.

Do you have a referral program?
 

Yes! We appreciate referrals, and to show it we offer you a $50 GIFT CARD to your favorite restaurant for every referral you send us that signs an annual maintenance agreement! There is no limit to the amount of customers you can refer (and thus the amount of free $50 GIFT CARDS you can receive)

Why is it necessary to cut my grass every week?
 

Grass, at its heart, is a plant. Like most plants, if you clip off the growing tips, the plant will grow back fuller and denser. Every blade of grass starts as an individual plant (and if you have ever seen a newly-seeded lawn, you have seen what this looks like). It is only by regular cutting that the individual plants become a thick lawn. Without regular mowing, your yard will have thick tufts of grass separated by patches of dirt or weeds. Grass is also sensitive - it does best when only the top third of the blade is cut off. We cut our average lawn to a height of 3". It takes most lawns about a week to reach a height where cutting off one third of the blade of grass leaves a 3" cut. If you cut the grass less frequently, it can grow high enough that cutting it down to three inches removes half of the blade, which will shock the grass. Shocked grass can simply stop growing, or even turn brown and dormant. Since no one wants brown grass, a weekly cutting is optimal.

Will you still come out if my grass doesn't grow?
 

We will come out every week on your regularly scheduled mowing day. If you grass simply hasn't grown that week, we don't feel right charging you, so we will skip your lawn. There is no need to call us if you think your grass hasn't grown - chances are we will be in your neighborhood anyway, and can determine if your grass should be cut.

Can I call you and ask you to skip me one week?
 

We would prefer our customers not decide on their own if their grass needs to be cut. If it has grown and you ask us to skip you, it will take us longer the following week and could possibly shock your grass. We will not mow grass that has not grown; however, we prefer being allowed to use our judgment to make this decision. If you ask that we skip you one week, there may be an additional fee on your following mow if it takes us longer to complete your service.

Can I pick the day you mow my lawn?
 

You can request a time of week (beginning of the week, near the weekend, etc.) and we will try to accommodate you. However, to maximize efficiency we try to mow all lawns in the same area on the same day, especially lawns in the same neighborhood. The most commonly requested days are Thursdays and Fridays, so while we will certainly take all requests into consideration, please understand that we are routing many customers and may not be able to meet everyone's scheduling requests.

Why is the price for my lawn higher than my neighbor's lawn?
 

Many factors go into pricing a lawn. This is because there is more to your lawn than just its location. Lot size is one of the most important factors. Corner lots are generally bigger than their neighboring lots, and therefore will have slightly higher prices. Your lawn may have a different grass type than your neighbor's (certain grasses are more delicate and require different types of care than others). Lastly, the amount of trimming and edging makes a difference. Two neighbors could have the exact same lot size and grass type, but if one lawn has ten trees and three flower beds and its neighbor has nothing but grass, the two neighbors will have differently priced lawns. That being said, while the price of your lawn may not be exactly the same as that of your neighbors, generally speaking most lawns in a neighborhood will be priced similarly.

Can you only mow, without trimming, edging, or blowing?
 

While we COULD offer just mowing without any of the additional cleanup, we pride ourselves on the appearance of our lawns and therefore only offer one standard weekly maintenance package.

I thought mowing was supposed to make my lawn healthy, but I think my grass is dying. Why?

 

Mowing is only one step to a healthy lawn. Like any plant, grass needs water and oxygen in addition to regular maintenance. Are you over- or under-watering your lawn? Is your lawn getting adequate air flow? If there is a thick layer of thatch on your lawn, your grass is probably suffocating. A healthy way to deal with this problem is to aerate your lawn. A more drastic way to deal with thatch is to dethatch your lawn, but that is harsher on the grass. If neither of these appears to be the problem, feel free to give us a call at 571.283.8851 and we will come out for a free consultation.

Will you call me if you skip me one week?
 

We do not notify our customers if they are skipped one week. Your monthly bill will only reflect the times we actually mowed your lawn. If you think you may have been skipped and have a question about it, feel free to give us a call.

Can I add landscaping services to my weekly maintenance package?
 

For a custom yearly package give us a call and we will create a package including whatever additional services you wish and adjust your price accordingly.

When is the right time of year to fertilize?
 

That depends on the type of grass and fertilizer you want to use. Typically, early spring, mid-summer, and fall are the best times to fertilize, with a winterizing fertilizer at the end of the season. However, the best time and type of fertilizer to use varies from yard to yard.

I didn't receive my monthly bill.
 

We mail out our bills once a month on the 8th of the month. Payments are always due by the 25th of the month. If you think your bill should have arrived and you haven't received it, please call us so we can send you a duplicate.

Can I put my payment in the mailbox for you to pick up?
 

We prefer for our customers to mail in their payments. Payments handed to us while we're working can easily get dropped or forgotten. Payments left under the doormat, in the mailbox, or behind a rock are easily damaged or blown away. We include a return envelope in all our bills to make it easy for customers to mail in their payments and avoid these sorts of difficulties.

I don't think my bill is correct. Who do I call?
 

If you have a question about your bill, please call us and we will double-check the charges and get back to you right away.

Can I be billed for landscaping services?
 

Only our weekly lawn maintenance customers who have signed a yearly service agreement have the option of being billed for landscaping services. If you are not a weekly customer, billing is not an option and payment is due as service is rendered. The exception to this is very large landscaping jobs totaling over $3,000. For landscaping totaling over $3,000 materials must be paid for up front, but the rest of your payments may be spread out over time. The specifics of the payment plan will vary on a case-by-case basis. We will let you know your payment options at the time you call to schedule your service.

Can I spread my payments out over 12 months?
 

We do offer the option for our weekly lawn maintenance customers to spread their payments over 12 months. We consider this a custom plan, and the specifics will be determined on a case-by-case basis. If you would like to take advantage of this option, please call us and we will be happy to discuss the details.

 

Green Leaf Landscaping
Phone: 571.283.8851
Email: greenleaflandscaping@yahoo.com

Home | Free Estimate | About Us | Services | Specials | FAQs | Questions? | Photos | Partners

Copyright 2006, Green Leaf Landscaping